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Cookie Policy

Cookies Policy

Cookies are small text files that contain information about your visit to our website and are stored on your computer or any other device able to browse the internet, for example a smartphone or tablet. We use these cookies to make browsing our site easier, to show you content that is relevant to your needs and interests and to help us speed up your future visits and activities on our website. The cookies assist and simplify the interaction between the user and the site and allow the site to remember your preferences and individual activity, thus saving time and contributing to easier and more efficient browsing. Cookies memorise information about your visit online (for example; language, number of visits and dimensions of text) and aid the implementation of various services (user registration, contents of your shopping cart, subscription to newsletters or updates on products, etc.). Cookies are also employed to create anonymous group statistics that let us analyse how visitors use our site, allowing us to improve the structure, content and services of this site. Any services present that do not offer complete anonymity will be found in the third-party cookies list and you may deny them consent, safeguarding your privacy. This site makes use of three different types of cookies:

1. Essential cookies

These cookies ensure that the site works in a correct and fluid manner: they allow you to navigate between pages, share content, they memorise your sign-in credentials making access to the site faster and they keep your preferences and credentials active during browsing and purchasing. Without these cookies we would be unable to provide the services which motivate the user to access this site.

2. Statistical cookies

These cookies help us understand how our users browse the site and navigate the online store so that we may assess and improve its performance and create content that best matches our visitors' preferences. For example, these cookies show us which are the most and least visited pages, how many people access the site, how long is spent on the site by most users and how they find us online. With this information we can find out which are the best features and which could be improved, while ensuring that site content is uploaded quickly and displayed appropriately. The information these cookies collect is anonymous and not associated with any of the user's personal data. These functions on our site are managed by third-party service providers who render the data anonymous and untraceable to any single individual.

3. Third-party profiling cookies

These cookies are distributed by third parties and not directly controlled or under the control of Zerogrey. Zerogrey does not therefore accept liability regarding the use of any information collected by the owners of these third-party cookies. The cookies provided by such third parties can offer advanced features as well as more information and personalisation. These include the ability to share content across social network platforms and to maintain a personalised online site experience on the basis of any preferences expressed on pages previously visited. These services are for the most part offered by external operators. If you browse using an account or if you use third-party services on other websites, these may be able to track a user who has visited our site. The use of the data collected by these external operators through cookies must adhere to the respective privacy policies that you will find on the link copied below. Third-party profiling cookies are identified by the names of their respective operators in the list indicated below which also contains the tools for managing or disabling them.

Managing your cookies

You can change the settings for downloaded cookies on your computer or mobile device through the appropriate feature on your browser. You may also block the installation of third-party cookies and remove previously installed cookies, including those that define your cookie preferences that you may have may have set here. To check or adjust the settings on your browser you need to consult the instruction manual or your browser's help window.

The instructions regarding cookies for the most widely-used browsers are available here
Chrome : https://support.google.com/chrome/answer/95647?hl=en&p=cpn_cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/PH19214?viewlocale=it_IT&locale=en_US
Internet Explorer: http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies

Alternatively, to disable some or all cookies you can use the following tools. Disabling our cookies may affect your browsing experience, diminish efficiency in accessing certain parts of the site and erase preferences for future visits to the site. Remember to set the browser on your devices in a coherent manner so that each one may be adjusted to reflect your cookie preferences. Further detailed information on cookie features and how to enable or disable them on most browsers is available online at www.aboutcookies.org or http://www.allaboutcookies.org/privacy-policy.htm. For in-depth information and assistance with cookies used for advertising purposes visit http://www.youronlinechoices.com/it/

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Accept or block cookies

After the cookie banner has been displayed you will be accepting Zerogrey's Cookie Policy, their settings and use by clicking on any part of the screen or scrolling the page to see further content. If the site is immediately exited before the cookies have been accepted, any eventual cookies already registered locally on your browser will remain there but will neither be read or used until an eventual future acceptance of this policy. You may choose to remove these cookies at any moment through the sites referred to in the “Cookie management” paragraph or by using the tools for disabling them shown above.

Data processing

The control of the data processing, the means of exercising the rights granted by the Italian Legislative Decree 196/2013 and the contact information for enforcing those rights are all indicated in the privacy policy.

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          Turbolenza Privacy Policy

          Information on personal data protection
          Dear User,

          With reference to the personal data (hereinafter referred to as "data") provided by you in this Web page, in accordance with article 24 of the Italian law "D.Lgs. 196/03" (hereinafter referred to as "privacy law"), we are herewith informing you of the following:

          1) your data shall be processed by the company Zerogrey S.r.l. a socio unico (hereinafter referred to as "Zerogrey Srl") and the company TURBOLENZA SRL (hereinafter referred to as "Turbolenza") for purposes related to Zerogrey Srl's and Turbolenza's activity, including data filing and processing, and customer service. In particular, it shall be used to fulfil civil and tax law requirements, and for accountancy purposes;

          2) the data you have provided shall be processed in a computerised and/or manual way;

          3) the provision of your data is obligatory;

          4) in case you refused to provide your data, Zerogrey Srl would not be able to accept any order from you. Your registration may only be completed successfully if all fields marked by an asterisk are filled in;

          5) your data have been acquired through a request completed by Zerogrey Srl and may be processed within Zerogrey Srl and/or Turbolenza, or it may be communicated outside Zerogrey Srl and/or Turbolenza: a) to companies that are connected to, controlled by or affiliated to Zerogrey Srl and/or Turbolenza; b) to companies completing market research on behalf of the above-mentioned parties. Given that Zerogrey Srl andTurbolenza operate at international level, your data may be transferred abroad, also outside the borders of the European Union;

          6) any users is entitled to exercise their rights as per art. 7 of the Italian law "D.Lgs. 196/03" on the knowledge of the processing of their own personal data, or its deletion, updating, modification, integration, and anything else envisioned by the same article;

          7) holder of the data are the companies Zerogrey S.r.l. a socio unico and Turbolenza. To the holders you may apply to exercise your rights envisioned by art. 7 of the Italian Law "D.Lgs. 196/03", mentioned in section 6 of this letter.

          8) Within the two companies the person in charge of processing your data, according to article 7, of Italian law D. Lgs. 196 del 2003, is Giovanni Meda at Zerogrey Srl . The complete list of data processing responsibles is available at the corporale headquarters of Zerogrey Srl and Turbolenza.

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          To receive further information or promotions, for commercial purposes, exclusively from Turbolenza, linked companies or companies in charge of marketing or sales activities for Turbolenza or Zerogrey.
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          PRIVACY STATEMENT PURSUANT TO ART. 13 OF THE LEGISLATIVE DECREE 196/2003

          We inform you that your personal information collected during the registration process will be processed in order to allow you to access the reserved access services on the website (for example, processing your orders and other steps necessary to it, including operations for administrative and fiscal obligations) and to improve the services offered.

          We wish to state that any personal data collected to process your order and the after-sales assistance, for instance personal information such as name and surname, residence and number and expiry date of the Credit Card, holder of the credit card and related security code) will be processed by Zerogrey S.r.l. with sole shareholder, with registered offices in Via L. Colli, 15, 10128 Turin, Italy, tax code and VAT n. 08003340018 and TURBOLENZA SRL with registered offices in RIMINI, VIA ACQUARIO 82 , 47923 , P. IVA 04231680408 .

          Zerogrey S.r.l. is in charge of direct sales to users and of the transactions carried out in Turbolenza s.r.l.’s online shop, such as fulfilling customer orders, sale and delivery of products, managing returns and warranties and any other activity necessary to the sale of products through Turbolenza s.r.l.’s online shop.

          In case of refusal to provide your data, Zerogrey S.r.l. would not be able to accept any order from you. Should you wish to have the complete list of the data controllers that process your data for Zerogrey s.r.l and Turbolenza s.r.l., you can contact our Customer Service or write to Zerogrey S.r.l. or Turbolenza s.r.l. to the addresses provided above.

          Zerogrey s.r.l. and Turbolenza s.r.l. are joint data controllers with regards to the processing of personal information (also handled by means of automated instruments) for marketing, informative and promotional purposes, included those of commercial nature, among which the newsletter, market research and statistics. For the purposes mentioned above, and within the limits of your consent, Zerogrey s.r.l. and Turbolenza s.r.l. may collect your personal data, name, surname, gender, address, birth date, email and country of residence. Data acquired will be processed manually and electronically and will be used exclusively for the purposes authorized by the user’s consent.

          We also inform you that your personal data will not be communicated to third parties or otherwise distributed, with the exception of companies that are controlling, subsidiaries and/or affiliated to Turbolenza s.r.l. and Zerogrey s.r.l. and are involved in marketing or commercial activities on behalf of Turbolenza s.r.l..

          With regards to the aforementioned purposes, the processing of personal information is handled by means of manual, automated and electronical tools, in order to ensure the security and confidentiality of the data, pursuant to the Italian Data Protection Code. Your personal data may be seen by the internal and external employees and collaborators of Turbolenza s.r.l. and Zerogrey s.r.l.

          You can contact Zerogrey S.r.l. and Turbolenza s.r.l. if you wish to be informed on your personal data, to update, modify or erase your data if processed unlawfully, or if you wish to exercise any right pursuant to article 7 of the Legislative Decree 196/2003, with regards to the data collected relating to the order processing and the post-sale assistance.

          You can contact Zerogrey S.r.l. and Turbolenza s.r.l. if you wish to be informed on your personal data, to update, modify or erase your data, or if you wish to exercise any right pursuant to article 7 of the Legislative Decree 196/2003, with regards to the Newsletter, promotional, informational and advertising materials which may have been authorized.

          We kindly remind you that, pursuant to art. 7, Legislative Decree 196/2003 (the Italian Data Protection Code) :

          1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
          2. A data subject shall have the right to be informed:
          a) of the source of the personal data;
          b) of the purposes and methods of the processing;
          c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
          d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);
          e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
          3. A data subject shall have the right to obtain
          a) updating, rectification or, where interested therein, integration of the data;
          b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
          c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
          4. A data subject shall have the right to object, in whole or in part,
          a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
          b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys,
          If you wish to exercise your rights pursuant to the Italian Data Protection Code, you can address a request to Zerogrey S.r.l. or Turbolenza s.r.l. to the addresses provided above. You can also request a complete and updated list of the data controllers at the same addresses.

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